Society For Human Resource Management (SHRM) Certified Professional Practice Exam

What type of leader works as a model and encourages better relationships in the workplace?

1. Transformational

2. Democratic

3. Authoritarian

4. Transactional

The correct answer is: Transformational

A transformational leader exemplifies behaviors and qualities that inspire others to follow their example. This type of leadership is characterized by the ability to motivate team members by fostering a supportive and engaging environment, which in turn helps to improve relationships among colleagues. Transformational leaders tend to focus on the development of their employees, encouraging them to exceed their own self-interests for the good of the team or organization. They often communicate a clear vision and cultivate a sense of purpose, thereby promoting collaboration and a positive workplace culture. This approach not only enhances interpersonal relationships but also drives overall employee satisfaction and performance. In contrast, democratic leadership emphasizes participation and group decision-making, while authoritarian leadership relies on strict control and directive behavior. Transactional leadership focuses on the exchange between leader and follower, usually involving rewards and punishments for performance. While these styles can have their strengths, they do not inherently prioritize the modeling of behavior or the nurturing of relationships in the way that transformational leadership does.